Qredit Coin has taken an initiative coming forward to resolve financial issues by lending and providing micro-loans to the middle/lower-income People.

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Corporate Office

Maheshwari Chambers, Near Irrum Manzil Metro Station, Somajiguda, Hyderabad Telangana -500047

Business Phone


Privacy Policy

Charter Well Financial Service PVT LTD

The phrases utilized in this Privacy Policy have identical meanings as in our Terms and Conditions, which is available on our website unless otherwise specified in this Privacy Policy.

We strongly recommend you to read our Privacy Policy carefully. It defines how the company and its vendors collect, manage, and protect the data we derive from our customers. By visiting our website or making use of any of our services, you automatically accept our privacy policy. If you opt to refuse our Privacy Policy, you would not be able to use our services. We value your trust you put in us by giving your personal data. We thus promise to keep it secured.

Scope Of Our Privacy Policy

Our Policy and our Terms of Use apply when you make use of the following:

  • Our mobile application software, which you can download from our website or the Google Play Store.
  • Any of the services accessed through our website and our App.
Information Collection And Use

Kindly go through the points carefully. By doing so, you would be aware of our practices and views relating to the data you provide us and how do we collect and use it responsibly.

We collect all the data you provide us in the following ways:

  • By sending us using email or online bots
  • Upon filling out forms on our site or from our official App
  • The data you provide us upon registration
  • The information you provide us upon subscription
  • The data supplied on a search for an App or Service
  • The data submitted using our social media, including on our contests, giveaways, promotions, or surveys.
  • The data provided when you submit a complaint relating to our services or website.

All the data you provide is secured with us, including: your name, address, gender, date of birth, email addresses, phone number, username, password and other registration information, PAN card, Aadhar number, any financial information such as employer name, monthly salary, bank account number, bank statements, credit card details, login-in credentials of third parties such as social media sites (Facebook, Twitter, LinkedIn etc.), copies of identification documents, biometric information, digital signature keys, personal description and photographs.

On every website visit, or log in on our apps, we collect the following information: technical information, including your email addresses, the type of mobile device you use, unique device identifiers, mobile network information, data about the SIM card used by the device, the type of browser you use, your device operating system, or your device's location and time zone setting.

We also get full access to the information stored on your device, including your contacts, call records, SMS records, installed apps, your browsing history, social media contacts, and your gallery.

We also secure the details of your use of any of our Apps or when you visit our sites, including, but not limited to location data, traffic data, weblogs, and other interaction data.

We may use GPS facility to access your current location. If you want to withdraw your permission at any point, you can by uninstalling our App from your device.

We may gather your information from our limited third-party sources. You have a choice to provide us access to third parties like UIDAI servers for e-KYC and e-Sign services, credit information services, social media websites, your banking, and financial institutions. Your privacy policies govern this information we collect from such third-party sources, accepted with those sources, and with your express permission.

We also acquire unique application numbers, such as the kind of operating system you use, when you install our services containing these unique numbers.

Tracking And Cookies

Cookies are files with a modest amount of data used as a unique anonymous identifier. Websites send these data to your browser, and they are stored on your computer's hard drive. Our site uses these cookies to collect information to improve our service and provide our customers with an outstanding experience. You have the choice to either accept or refuse these cookies. If you select to refuse our cookies, you may not be able to use some parts of our service.

Uses Made Of The Information

As per the Privacy Policy, we gain the right to combine one category of information with another set and use them as one single personal data. All the data we gather would be used in the following purposes:

  • perform background affirmation including performing the KYC due diligence as mandated by the Reserve Bank of India and to make credit checks on the client; decide whether or not to grant a loan to the customer, the value of such investment and the terms and conditions relevant to such loan;
  • provide adequate services to the customer and support in the event the customer needs additional help; and
  • comply with our legal or statutory obligations.

We do not reveal information about known individuals to other parties, but we may provide them an idea for any study. For instance, how many women under the age of forty applies for a loan.

Disclosure Of Your Information

We may reveal some or all of the data we secure from you upon downloading or using our App to credit reference bureaus. We may publish your personal information to any fragment of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries.

We may also disclose your personal information:

  • With employees, members, merchants, co-workers, and third parties as may be needed to offer our company's services;
  • If we are under a responsibility to disclose or share your data to comply with any legal or administrative obligation or request;
  • with another corporate entities and affiliates to help disclose identity theft, fraud, and other potentially illegal acts; verify your KYC details; recover your credit information/bank account details to counter abuse of our services, provide customer service and support and settle disputes;
  • If we sell or buy any company or assets, in which case we may disclose your data to the proposed seller or buyer of such business or assets;
  • If a third party takes all our assets;
  • To apply our Terms and Conditions and other agreements or to examine potential violations; report insolvents to any credit bureau; or for publishing statistics relating to the use of the App, in which case all data will be aggregated and made anonymous.
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