Qredit coin has taken an initiative coming forward to resolve financial issues by lending and providing micro-loans to the middle/lower-income People.

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Corporate Office

Maheshwari Chambers, Near Irrum Manzil Metro Station, Somajiguda, Hyderabad Telangana -500047

Business Phone


Terms & Conditions

Qredit Coin Pvt Ltd is a Private Company registered under the Companies Act, 2019 having its registered office at Maheshwari Chambers, Near Irrum Manzil Metro Station, Somajiguda, Hyderabad-500047. From now, in these Terms and Conditions, the term Charter Well Financial Service Private Limited /Company/we/usare the proprietor of the mobile app under the name Qredit Coin and website www.qreditcoin.com

We further clarify by "user" we mean any person using our platform i.e. consumers, financial institutions, borrowers, and other partners.

It is assumed that the user has carefully read and agreed to our Terms and Conditions upon using our app on their device, irrespective of registration. If the user wishes to refuse to accept the Terms and Conditions of our agreements, he/she would not be allowed to access any of our services or cannot continue using our app.

These Terms and Conditions, combined with our Privacy Policy, administer the usage of our site and platform. We hold all rights to alter these Terms and Conditions at any point of time. If you continue using our services, we assume it as an agreement from your end.

Features and Facilities Offered By the Company

With the help of our app, Charter Well Financial Service Private Limited gives an online platform that connects the financial institutions with proposed borrowers. Our role is to enhance a transaction between two users. We are not an organization filed with the Reserve Bank of India and do not hold any permit to engage in any activities relating to lending or borrowing. Charter Well Financial Service Private Limited is not a Financial Institution under the Companies Act, 2013 or the Banking Regulation Act, 1949 or any other laws for the time being in force in India. We, by no means, offer any chit funds or act as a deposit-taking company.

Furthermore, we do not provide any investment schemes to our customers. As we are not offering any loan ourselves, we do not hold the position to accept or reject any loan applications submitted using our app. We connect two users and help to send messages across. We convey the users if their loan is accepted or rejected, but play no role in the decision making.

The Qredit Coin gives the following facilitates to the user of the app:

  • Loan application
  • Status of the loan application
  • Transaction history
  • Amount outstanding and the due date for payment
  • Send SMS, Email, Calls, and Notification to update the loan related information
  • Customer complaint redressal

All our Qredit Coin users is expected to be at least of the age of 18 years or more. Our users must be legally allowed to enter into a contract in India and must be a tax resident of India itself. Users shall not access and use the app if you are not qualified to contract under the applicable laws, rules, and regulations. The user is authorized to utilize the services under the terms and conditions detailed starting now.

By registering on our platform, the user now undertakes to agree and abide by the Terms and Conditions detailed herein. On violation of any of these Terms and Conditions, Charter Well Financial Service Private Limited holds the right to terminate the user's membership. The user loses his profile, and we delete any content published by the user on our platform. Further, we also ban the user from accessing our platform or app at any time in its sole discretion without notice.

User Account On Qredit Coin

To utilize our facilities, the users must open an account. The user can do so by creating one by login through Google or Facebook. User needs to give in their credentials like name, email, mobile number, etc. The user is liable for maintaining the confidentiality and safety of the account, activities that occur on or through the user account. We expect users to fill in correct details while creating an account. Failing to do so would lead to terminate the account without any notice immediately. If there are any changes later in the information provided, the user needs to clarify with Charter Well Financial Service Private Limited in such an event.

Intellectual Property Rights

Users are allowed to use our app and all the features and services we offer only for their personal use. Any act where the user duplicates, distributes, create similar works of display or commercially exploit the app content without our consent would be taken as a serious offense. The users cannot access the source-code form and have no right to do so. All of the content on the app, illustrations, images, graphics, video clips, audio clips or text, reports generated, trade names, trademarks, constitute our and our licensors' intellectual property. Copyright laws in all applicable rules protect the app and the app content.

Charter Well Financial Private Limited and its licensors, if any, are the sole owner of the software and source code linked with the app and all the trademarks, copyright and any other intellectual property rights of any nature in the app.

You accept that all intellectual property rights in the app and the technology around the globe belong to Charter Well Financial Service Private Limited or its licensors. You are not the owner of these and can only use the facilities offered to you per our Terms and Conditions.

User Account

It is solely the user's responsibility to maintain the confidentiality of the account. Do not share any passwords with anyone. Our team would never call to ask any OTP's or passwords.

Any deletion of the Charter Well Financial Service Private Limited does not constitute to deletion or termination of the account. You are allowed to delete the user information only in the case if you have applied for any loan using our app. To do so, the user needs to send a confirmation email to our helpdesk support@qreditcoin.com

If the user has availed a loan using our app earlier, in such circumstances, the user cannot delete any information.

User Communication

As mentioned above, upon the use of any version of our app, it is assumed that the user has agreed on our Terms and Conditions. Further, the user has also agreed to get contacted on the given data by our team, including our agents, representatives, and affiliates.

The user also agrees to the condition of being contacted by any means of communication such as phone calls, SMS, Whats App messages, email, bot calls, and any auto phone calls. Our auto messages are played upon answering our calls. We also reserve the right to leave a voice message on your given telephone number.

All the users must certify and warrant that the telephone numbers given to us belong to them and are not fake. The users also agree to notify us whenever you stop using a particular telephone number(s) or change your primary email address.


You now accept not to use the app for any idea that is unlawful under any applicable laws and in violation of the terms of these Terms and Conditions and our Privacy Policy. You shall not utilize the app in any way that could cause damage, disable, overburden, or impair our server or any networks connected to any Charter Well Financial Service Private Limited server or conflict with any other party's usage of the app. You shall not try to get unlawful access to any of our functions and features, other user accounts, computer systems or networks relating to any Charter Well Financial Service Private Limited server, in anyways, like hacking, password mining or any other means. You shall not obtain or try to acquire any materials or information by any means. which is not purposely made available through the app.

Our idea is to provide the app to our users solely for their private and non-commercial use. Under any circumstances, users shall not let third parties to:

  • make and distribute copies of the app or any deliverable generated by the app
  • try to copy, reproduce, alter, modify and reverse engineer the app
  • Create copied works of the app.

You admit that any actions originating from your device shall be assumed to have been started by you.

In the tragic event of a lost or stolen equipment, you must inform Charter Well Financial Service Private Limited to block your account immediately. If you suspect a security breach, you must inform Charter Well Financial Service Private Limited so we can take proper measures towards it. We are not responsible for any loss to you owing to negligent actions or a failure on your part to inform Charter Well Financial Service Private Limited, within a reasonable period. Only you would be responsible for the losses incurred on the usage of your account by a third party.

Users are not allowed to use any other person's account at any time, without the permission of the account holder, and Charter Well Financial Service Private Limited cannot be held responsible.

We aim to make a lot of effort to ensure the safety of all the information. However, Charter Well Financial Service Private Limited shall not be responsible for any disclosure or leakage of confidential information and loss or damage of your device due to robbery, carelessness, or negligence on your part to follow safe computing.

You shall ensure that while using our functions, all current and applicable laws, rules and laws, shall at all times be rigorously complied with by you and Charter Well Financial Service Private Limited shall not be responsible in any manner whatsoever for default of any nature, by you, regarding the same.

You accept and confirm that upon using the app, you allow us to access third party sites assigned by you, on your behalf, to fetch such data requested by you, and to register for accounts demanded by you.

For all purposes hereof, you hereby allow us a limited powers and hereby provide us with the full power of change and re-substitution, for you and in your name, place, and stead, in any capacities, to access third-party internet sites, retrieve information, servers or documents, and use your data, with the full power and authority to do and make each and every act and thing important and necessary to be done in conjunction with services and facilities available on the app, as fully to all purposes and intent as you might or could do in person.

We want to stress here that you accept that when we access and fetch information from the third-party sites, we behave as your agent and not work on behalf of the third-party site. You acknowledge that such third parties shall be allowed to rely on the preceding authorization, agency granted by you.

Credit Information

As your authorized representative, we can access your Credit Information. We do use it for the limited end-use to enable us to provide you with better services. We do not store, copy, retain, reproduce, republish, post, upload, transmit, sell or rent the Credit Information to any one, and the same cannot be copied or reproduced other than as agreed herein.

We know that the Credit Information given to us by the Experian is solely the Experian's property and does not belong to us. Thus, we shall protect and keep it secured online and offline by using the latest security measures. The Credit Information given by you, or received on your behalf, shall be destroyed, killed, erased, or returned to Experian immediately either on the customer seeks us expressly to do so and seeks to remove the consent or if it is mandated or intimated by regulators.

Contract of Indemnity

Charter Well Financial Service Private Limited shall fully indemnify, hold harmless and defend Charter Well Financial Service Private Limited and its directors, employees, officers, stockholders, agents and its affiliates against and from all demands, claims, actions, damages, suits, liabilities, settlements, losses, judgments, costs and expenses, whether or not including a third party claim, which arise out of or relate to any action or omission of Charter Well Financial Service Private Limited.


We expressly deny all guarantees of any type, whether it is express or implied, including, but not restricted to, the proposed warranties of merchantability, fitness for a particular purpose and non-infringement.

We will attempt our level best to make available the app and the functions and features at all periods. However, we give no warranty that the app shall meet your demands, be continuous, timely, secure, and error-free. Further, we do not hold ourselves responsible if the results that may be obtained from the use of the functions and features are not accurate, reliable, or attain the quality you wished for.

We shall not be responsible for any loss or damage of the private information or data of the user causing as a result of an event or a series of related events that is beyond our control, example malfunctions of or problems with the internet, ventured hacker intrusions, denial of service attacks or viruses or other software attacks or contaminations.

Any material obtained or downloaded using the app is done at your responsibility and risk, and you are solely hold for any harm to your device or loss of data that causes from the download of any such material. No oral or written advice or information, obtained by you from us through or from the service will create any guarantee, which is not expressed in our Terms and Conditions.


You acknowledge the following:

Charter Well Financial Service Private Limited is an online platform that connects the financial institutions with prospective borrowers and that we are not engaged in either grant of loan or borrowing any money using our platform.

The use of financial lending activity is entirely between you and the respective financial institution, and neither our team nor we have any involvement in this.

Charter Well Financial Service Private Limited does not guarantee that the users have given all the data on this app, which is accurate and right, including his address, phone numbers, etc.

It is solely your responsibility to check the information about the person on the platform, and Charter Well Financial Service Private Limited is in no manner liable if the information presented on this app is untrue or incorrect.

Charter Well Financial Service Private Limited is in no way responsible for any claim of money or damages in the event financial institution fails to either grant loan or a user fails to repay the loan or deceives his financial status or does a fraud or cheating or any other such unlawful act.

Limitation Of Liability

In no event shall we behold for any direct, indirect, disciplinary, accidental, special or significant damages comprising, without limitation, damages for loss of use, data or profits, arising out of or in any way related with the access, use or execution of this app's functions and features or for interruptions, delay, etc.

We would also not be responsible even if we were counselled on the possibility of damages producing from the cost of getting substitute facilities on the app, any products, data, information or services acquired or messages received or transactions filled into using the app, unlawful access to or modify of your transmissions or data statements or conduct of anyone on the app, or fail to use the app, or fail to provide the functions and features, whether they are based on contract, tort, carelessness, strict liability or otherwise. This clause shall live in perpetuity.


If any terms of these Terms and Conditions are held to be unlawful, void or unenforceable under any present or future applicable laws:

  • such terms will be followed with another, which is not forbidden or unenforceable and has the same legal and economic effect as that which it replaces;
  • the remaining terms of the Terms and Conditions will remain in full force and effect and will not be influenced by the illegal, invalid, or unenforceable provision or by its separation here from.
Governing Law And Jurisdiction

These Terms and Conditions, along with the Privacy Policy, are governed and interpreted by the Indian law. By using the app, you at this moment irrevocably agree to the sole discretion and venue of courts in Hyderabad, Telangana, India, in the event of any conflicts arising out of or about your access to and use of the app.


A user can request a complaint through email at support@qreditcoin.com

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